How do I update my Website Lead Label/Status?

Utilise the various label options to organise your Leads List.

• The label can be updated on an open lead by clicking on the drop-down arrow and selecting the appropriate status.

• Labels can also be updated in the list view by clicking on the drop-down arrow next to the appropriate lead. Simply click on the relevant status in the pop-up box.

Labels – What they stand for:

• Unscored – Default status, the submission hasn’t been reviewed as yet 
• Verified – A genuine lead that has been confirmed
• Spam – A fake or irrelevant submission
• General Enquiry – A real enquiry, but not a suitable customer or job
• Duplicate – A repeat submission from the same person or enquiry
• Converted – A lead that turned into a confirmed job or sale