How do I remove a negative review? 

We understand that negative reviews can be frustrating, and we are here to help. To remove a review, please follow these steps: 

Step 1 

Familiarise yourself with Localsearch’s review guidelines and policies for both reviewers and businesses. This resource is available to help identify the criteria for review removal. 

Step 2 

Collect all relevant information and evidence that supports your request for review removal. This may include any violations of our policies or guidelines. 

Step 3 

Send an email to reviews@localsearch.com.au. In your email, include the following details: 

• Your name (business owner). 
• Business name. 
• Business address or service area. 
• The review in question. 
• Your reason for requesting the review to be removed. 
• Physical evidence to support your claim. 

Our team will review your request and take appropriate action in accordance with our policies. Thank you for your understanding, and we are here to assist you through this process.