Go Passwordless Authentication Troubleshooting 

If you encounter difficulties accessing your account via Go Passwordless authentication, here’s what you can do:

If you’ve created a username/password account: Simply log in and add your email. You’ll then receive a one-time-use verification code via email. Enter the code provided, and you’ll be logged in seamlessly.

Please access your email in a new window and do not navigate away from the verification code screen.

Look for the Validation Prompt: If you’re having trouble logging in, keep an eye out for a validation prompt. This is a signal that assistance is available to help you out.

If you already have an existing login option via Apple, Facebook, or Google you can continue to use that option from here onwards.

If you encounter any issues during the login process:

Step 1

Contact Support  

Get in touch with our support team for assistance. You can either call us on 1300 360 867 or send an email to support@localsearch.com.au. We’re here and ready to walk you through the process.

Step 2  

Receive Invitation 

We’ll promptly send you invitations to access your profiles directly from the dashboard, especially if you’re associated with multiple profiles.

Step 3

Manual Assistance

In some cases, we might need to provide manual assistance. Our team will handle this process smoothly to ensure you regain access to your account without any hassle.

Throughout the process, we’ll keep you updated on the progress and any actions taken to resolve your issue.